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Hey there! At Allway Tools, we’re all about customer success. It’s not just about handing them what they want, but also about being ahead of the game and giving them what they might not even realize they need yet. We’re all about understanding the challenges and hiccups they face, then offering up the support they need to tackle ’em head-on. And hey, that’s how we build real, long-lasting relationships based on trust and mutual understanding.

So, let me tell you about this awesome encounter our customer success team had with Junk Princess Antique & Refinished Furniture over in Virginia.

Jenna aka Junk Princess

Jenna, the brains behind Junk Princess, was dealing with a busted carbide scraper she’d bought from another brand. She reached out to their customer service team for help, but got zilch in response. Talk about frustrating!

 

 

 

 

 

 

But guess what? We saw a chance to swoop in and save the day! After chatting with Jenna, we found out she’s been a fan of our Allway Contour Scrapers for a while.

So, we offered her our Carbide Scraper to try out. And you know what? She loved it! According to Jenna, our scraper cleared a wider path than the one she’d been using, and she was able to create some seriously stunning refinishes with it. And it doesn’t need dig or gouge the surface being scraped!

The CBS25 Scraper

Just check out this beauty she whipped up with our Carbide Scraper! That wood was too gorgeous to sand, so she opted for scraping instead. And let me tell you, the results speak for themselves.

Before

After

So, if you’re in the Virginia area and need some furniture TLC, definitely hit up Jenna at Junk Princess. And hey, don’t forget, she’s all about using tools you can trust—like ours!